At ActiveKicks, we want you to receive your athletic and casual shoes in a timely manner with clear shipping information and reliable service.
Shipping Locations:
We currently ship only within the United States, covering all states.
Processing Time:
Orders will be processed within 1-2 business days after payment is cleared. Weekend and holiday orders will be processed the next business day.
Shipping Methods and Times:
Standard Shipping: Estimated 5-7 business days
Express Shipping: Available in 2-3 business days for an additional fee
Please note that estimated delivery times may be adjusted during holidays or due to carrier issues.
Shipping Costs:
Free Shipping Costs
Express shipping costs vary and are calculated at checkout based on location and package size.
Order Tracking:
Once your order is shipped, you will receive a tracking link via email so you can track your package.
Address Accuracy:
Please ensure that the shipping address you provide is complete and accurate to avoid shipping issues. ActiveKicks is not responsible for lost or delayed packages due to incorrect address information.
Damaged or Lost Shipments:
If your shipment is lost, delayed, or damaged, please contact us immediately at [email protected] or +1 (208) 555-3694. We will assist you as quickly as possible.
Thank you for choosing ActiveKicks! We appreciate your business and trust.